PDF-downloadable articles and reports
First Review of Cisco's New Small-Business Solution
The networking giant overhauled the user interface of its Cisco Unified Communication Manager for its new small-business offering – the Business Edition 3000, targeting 75 to 300 users. MierConsulting got first crack at reviewing the result -- a refreshingly straightforward interface that significantly reduces the complexity and technical skill needed to deploy and manage the system. Vendor reviewed: CISCO.
Comparative Contact Center Report
MierConsulting engineers conducted a hands-on, comparative review of three leading contact center packages, focusing on these products' multimedia - mixed voice and text-based contacts - capabilities and features. Vendors whose IP-based contact centers were included: AVAYA, CISCO, and INTERACTIVE INTELLIGENCE.
Measuring Video: Hardly Perfect Picture
MierConsulting researched and authored this first of its kind examination of Video-over-IP monitoring and quality-measurement wares, which was published in the October 2007 edition of VON Magazine. Vendors and Video-over-IP-monitoring products assessed include: APPARENT NETWORKS, BRIX NETWORKS, JDSU, NETCORDIA, SPIRENT COMMUNICATIONS, TEKTRONIX, TELCHEMY and WILDPACKETS.
Carrier VoIP Service Assurance: Comparing the Players
Focusing on VoIP quality assessment in the carrier environment, this MierConsulting-authored piece appeared in the June 2007 issue of VON Magazine. Vendors and VoIP-monitoring products assessed include: AGILENT TECHNOLOGIES, EMPIRIX, GL COMMUNICATIONS, JDSU, RADCOM and TEKTRONIX.
Testing the IMS Waters
In this forward-looking piece authored by MierConsulting, appearing in the April 2007 issue of VON Magazine, new packages designed for analyzing the performance of new IMS (IP-based Multimedia Subsystem) network infrastructures are assessed. Vendors and IMS-oriented development and performance-measurement products assessed include: AGILENT TECHNOLOGIES, AZIMUTH SYSTEMS, BRIX NETWORKS, EMPIRIX, GL COMMUNICATIONS, IXIA, JDSU, PSYTECHNICS, SPIRENT COMMUNICATIONS, TEKELEC, and TEKTRONIX.
VoIP Quality Control: 2007
Featuring products reviewed by MierConsulting, this article, from the January 2007 issue of VON Magazine, assesses the state of the VoIP-monitoring art – players, products and technology – as of two years ago. Vendors and VoIP-monitoring products assessed include: AGILENT TECHNOLOGIES, BRIX NETWORKS, CLEARSIGHT, EMPIRIX, FLUKE, GL COMMUNICATIONS, JDSU, NETQOS, NETWORK INSTRUMENTS, RADCOM, TEKTRONIX (including the Canadian acquisition, MINACOM), TOUCHSTONE, and WILDPACKETS.
IP Contact Centers: Side-by-side
Authored by MierConsulting CEO Ed Mier, this novel article, published in Business Communications Review in August 2005, was among the first to examine via hands-on testing leading VoIP- and IP-based contact-center packages. Vendors and products reviewed include: AVAYA, GENESYS (since acquired by Alcatel-Lucent), INTERACTIVE INTELLIGENCE, MITEL, NORTEL and SIEMENS.
Sizing Up VoIP Listening Tools
Authored by MierConsulting CEO Ed Mier, this novel article, published in Network World in December 2002, was among the first to detail new special monitoring systems oriented specifically at VoIP traffic. Vendors and VoIP-monitoring products assessed include: ACTERNA, AGILENT, BRIX NETWORKS, FINISAR, NETIQ, and SNIFFER TECHNOLOGIES.
On-Line articles
VoIP Analysis Tools
MierConsulting principals Ed Mier and David Mier authored this first-ever, hands-on comparative test results of leading VoIP-monitoring and analysis products and packages, published in a March 2005 issue of Network World. Vendors and VoIP-monitoring products assessed include: AGILENT TECHNOLOGIES, BRIX NETWORKS, CLEARSIGHT, FLUKE, TOUCHSTONE, VIOLA and WILDPACKETS.
Nortel leads the way in VoIP applications that support teleworkers
CEO Ed Mier authored this hands-on test article comparing leading IP-telephony vendors' telecommuting wares and features, which appeared in a December 2003 issue of Network World. Vendors and VoIP products and systems reviewed include: ALCATEL, AVAYA, CISCO, MITEL and NORTEL.
Stepping up to the IP telephony Management table
In this Network World article, from June 2003, Ed Mier compares the management capabilities of four leading IP-telephony systems. Vendors and VoIP products and systems reviewed include: ALCATEL, AVAYA, SIEMENS and VERTICAL NETWORKS.
SBC 'traffic cop' controls VoIP streams at the border
A novel hands-on review and feature comparison of VoIP session border controllers was authored by CEO Ed Mier for this April 2006 Network World article. Vendors and products include: DITECH COMMUNICATIONS, INGATE SYSTEMS, MERA SYSTEMS and NEXTONE COMMUNICATIONS.
Breaking through IP telephony
In the most famous published test of its kind, author Ed Mier directed a team of hackers that assessed the security features, and vulnerabilities, of the then top-of-the-line IP-telephony systems of CISCO and AVAYA.
Sizing up VoIP listening tools
This is the link to the on-line version of the same article available via PDF download, from December 2002 Network World, authored by MierConsulting CEO Ed Mier.
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